Best practices for augmenting human intelligence with AI

Synthetic Intelligence (AI) ought to be designed to incorporate and steadiness human oversight, company, and accountability over selections throughout the AI lifecycle. IBM’s first Principle for Trust and Transparency states that the aim of AI is to reinforce human intelligence. Augmented human intelligence signifies that the usage of AI enhances human intelligence, quite than working independently of, or changing it. All of this means that AI techniques are to not be handled as human beings, however quite seen as help mechanisms that may improve human intelligence and potential. 

AI that augments human intelligence maintains human duty for selections, even when supported by an AI system. People due to this fact have to be upskilled—not deskilled—by interacting with an AI system. Supporting inclusive and equitable entry to AI expertise and complete worker coaching and potential reskilling additional helps the tenets of IBM’s Pillars of Trustworthy AI, enabling participation within the AI-driven financial system to be underpinned by equity, transparency, explainability, robustness and privateness. 

To place the precept of augmenting human intelligence into follow, we advocate the next greatest practices:

1. Use AI to reinforce human intelligence, quite than working independently of, or changing it.
2. In a human-AI interplay, notify people that they’re interacting with an AI system, and never a human being.
3. Design human-AI interactions to incorporate and steadiness human oversight throughout the AI lifecycle. Tackle biases and promote human accountability and company over outcomes by AI techniques.
4. Develop insurance policies and practices to foster inclusive and equitable entry to AI expertise, enabling a broad vary of people to take part within the AI-driven financial system.
5. Present complete worker coaching and reskilling applications to foster a various workforce that may adapt to the usage of AI and share in the benefits of AI-driven improvements. Collaborate with HR to reinforce every worker’s scope of labor.

For extra data on requirements and regulatory views on human oversight, analysis, AI Determination Coordination, pattern use circumstances and Key Efficiency Indicators, see our Augmenting Human Intelligence POV under.

Explore our Augmenting Human Intelligence POV